WatchDay
WatchDay

💬 Help & FAQ

Find answers to common questions about using WatchDay

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🚀 Getting Started

How do I add shows to my watchlist?
Go to the Discover screen, browse or search for shows, and tap the "+" button on any show card. You can also add shows from the Calendar or Search screens.
How do I track episodes?
On the Home screen, tap any episode to mark it as watched. You can also swipe on episodes to quickly mark them. Your progress syncs automatically.
What do the different membership tiers offer?
Starter (Free): 15 shows, 3 providers
Pro ($4.99/mo): 45 shows, 5 providers
Premium ($7.99/mo): Unlimited shows & providers, plus exclusive features

📺 Managing Shows

How do I remove a show from my list?
Go to My Shows, find the show you want to remove, swipe left on it, and tap the delete button. You can also tap the show and select "Remove from My Shows".
Can I filter shows by streaming service?
Yes! Go to Profile > Streaming Services to select your active subscriptions. Shows will display provider badges based on your selections.
What does "Show Status" mean?
Show status indicates if a series is:
Returning Series - More episodes coming
Ended - Series completed
Canceled - No new episodes
In Production - Currently filming

🔔 Notifications & Calendar

How do I enable episode notifications?
Go to Profile > Notification Settings. You can enable email notifications for new episodes and customize when you receive them.
What is the Calendar view?
The Calendar shows upcoming episodes for all your tracked shows. Use it to plan your viewing schedule and never miss a new release.
Can I customize my notification preferences?
Yes! In Notification Settings, you can choose:
• Email notifications on/off
• Notification timing (same day, day before, etc.)
• Which shows to receive notifications for

👤 Account & Subscription

How do I upgrade my membership?
Tap the premium banner on your Profile screen, or go to Profile > Subscription Status > Upgrade Plan. Choose your tier and follow the payment flow.
How do I cancel my subscription?
Subscriptions are managed through Google Play Store. Go to Play Store > Menu > Subscriptions > WatchDay > Cancel Subscription.
Can I change my email or password?
Yes! Go to Profile > Edit Profile to update your email. To change your password, tap "Change Password" under Account Actions.

🔧 Troubleshooting

Shows aren't updating with new episodes
Try these steps:
1. Pull down to refresh on the Home screen
2. Go to Profile > Manage Cache > Clear All Cache
3. Check your internet connection
4. Restart the app
App is running slowly
Go to Profile > Manage Cache and clear your cache. This removes temporary data and can significantly improve performance.
I'm not receiving notifications
Check:
1. Profile > Quick Settings > Enable Notifications is ON
2. Device Settings > Apps > WatchDay > Notifications are allowed
3. Email notifications are enabled in Notification Settings

💬 Still Need Help?

Didn't find what you were looking for? You can:
• Send feedback directly from the app: Profile > Send Feedback
• Email us at support@watchday.app

We typically respond within 24-48 hours.